Hello
Terms of Service
✨ Payment will be done primarily through PayPal
✨ You can ask for any revision during the sketching phase
✨ If there is a need for a revision on the finished piece, I can do up to two revisions at no extra cost
✨ If you need to cancel a request, please let me know as soon as possible, if I am past the sketching phase, I will refund, but not the full amount as I have already invested time in
✨ Please respond when you can, if I am asking for input or showing the current sketch, I cannot continue to work without your confirmation
✨ Products cannot be used for commercial use without additional fees.
✨ Customer does not hold the right to use the product in any AI-related technology, including submitting for datasets, and any future inventions in the space.
TERMS OF SERVICE
This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:
PAYMENTS
1. Customer agrees to pay the due amount upfront for any orders of value lower or equal to $65 USD.
2. On orders above $100 USD, Customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.
3. Any other payment schedule has to be mutually agreed before work on the Product (commissioned art) commences.
4. Customer accepts that work on the product will not commence until payment has been received, according to the above schedule.
5. Certain types of work do not allow for a split payment. In such cases, Customer will be informed about this and will be asked to agree on a different payment schedule before any work can commence.
PRODUCT DELIVERY
6. Customer agrees that the product will be delivered digitally to the email address provided by Customer, after the seller has received the final payment.
7. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by an alternative delivery method, such as postal costs, material costs, digital service subscription fees, etc.
8. It is the sole responsibility of Customer to propose a delivery method that works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of the Seller.
8b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.
REVISIONS
9. Customer has the right to two complete revisions in the sketching phase.
10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye color or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in an extra fee. Any such increase will be invoiced separately, and may be anywhere between 15% for minor revisions and 40% for major revisions. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.
REFUND POLICY
11. Customer has right to request a full refund if there's been no progress for two consecutive months, or when Product has not been completed within six months. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.
12. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.
PERSONAL AND COMMERCIAL USE
13. The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product. Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.
CANCELLATIONS
14. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
15. Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on the amount of work completed. Seller will have full right to refuse any service to the Customer in the future.
